Last Modified: July 22 2020
Who we are
Our website address is: https://consiousbrands.com.
What personal data we collect and why we collect it
Personal data is information or an opinion that can identify an individual or from which the identity of the individual can be reasonably ascertained. An individual’s name, address and telephone number are examples of personal information. It does not include data where the identity has been removed (anonymous data).
When we provide you with services, we may need to collect certain information from you. The type of personal information which we collect, use, store and transfer will depend on the dealings which you may have with us and includes:
- Identity Data – first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data – billing address, email address and telephone numbers.
- Technical Data – internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
- Profile Data – information you provide to us in completing the Conscious Brands Index Assessment tool, preferences, feedback and survey responses.
- Usage Data – information about how you use our websites and services.
- Marketing and Communications Data – your preferences in receiving marketing from us and our third parties and your communication preferences.
We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We collect personal information provided by you or your authorised intermediaries which are reasonably necessary to:
- provide you with quality services, products and information;
- do all things necessary to administer, manage, develop and protect those products and services;
- consider applications and approaches which you make to us; and
- maintain your contact
How your personal data is collected
We use different methods to collect data from and about you including through:
- Direct interactions in which you may give us your identity and contact information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- request our products or services;
- create an account;
- submit information to us through our website;
- subscribe to our service or publications;
- request marketing to be sent to you; or
- give us some feedback.
- Automated technologies or interactions collected as you interact with our website. We may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Use Policy for further details.
- Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
- Technical Data from the following parties:
- Analytics providers such as Google based outside the EU;
- Advertising networks; and
- Search information providers.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources
- Technical Data from the following parties:
Consequences if information not provided
When we ask you to provide us with personal information, if you do not provide us with that information or if that information is incomplete or inaccurate, it may:
- prevent us from providing our products and services to you;
- limit our ability to provide you with the level of service which you would normally expect from us; or
- prevent us from being able to contact you
We do not generally collect sensitive information about you. Sensitive information includes information or opinion relating to:
- racial or ethnic origin;
- political opinions;
- membership of a political association;
- religious beliefs or affiliations;
- philosophical beliefs;
- sexual preferences or practices;
- criminal convictions;
- membership of a professional or trade association; or
- health or biometric
If we do collect sensitive information about an individual, we will only do so with the consent of that individual or otherwise in accordance with the law.
Indirect collection of information
We generally try to collect personal information directly from you or through your authorised intermediaries.
Use and disclosure of personal information
Personal information which is collected by Conscious Brands is generally only used and disclosed for:
- the main purpose for which the information was collected; or
- related purposes, which would be within your reasonable
We may otherwise use or disclose your personal information where the use or disclosure is required or authorised by law (for example, disclosure to government regulatory and law enforcement agencies) or in emergency situations.
If we wish to use or disclose your personal information in other circumstances, we will seek your consent to do so.
Members of Conscious Brands may share an individual’s personal information with related entities. In this case, the information may only be used or disclosed by the related entity for the main purpose for which it was collected, for purposes related to the main purpose, where required or authorised by law, or for other purposes if the individual has consented.
Conscious Brands does not sell personal information to companies outside Conscious Brands.
The Spam Act 2003 (Cth) restricts the circumstances in which Conscious Brands can send you commercial electronic messages (including email and SMS text messages). We may send other advertising material to you where the advertising material is related to the purpose for which the personal information was collected. If you no longer wish to receive such promotional information from Conscious Brands, you may advise us in writing. Commercial electronic messages from us will include information about how to contact us and unsubscribe if required. Our records would normally be amended within 30 days or as otherwise required by the Spam Act. Details of how to contact us are set out below.
Security of personal information
We take reasonable steps to protect all of the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form.
Conscious Brands will destroy or permanently de-identify any personal information collected which is no longer required.
External organisations which provide support services to Conscious Brands are also required to appropriately safeguard the security of the personal information which we provide to them.
Accessing and updating personal information
You may request access to your personal information or request us to correct information which we hold about you. To make a request, please put your request in writing using the contact details below. We may require proof of your identification before we can provide you with access to your personal information.
In normal circumstances, we will give you full access to the personal information which we hold about you. However, in some circumstances, we may not be required by law to provide an individual with access to or to correct their personal information. If this is the case, you will be provided with the reason(s) for our decision.
We will normally provide access without charge unless you request access to a large volume of personal information or we have to access our archived records to obtain the information. In these circumstances, we may impose a fee to recover our reasonable costs.
Newcastle, New South Wales
Phone: +61 2 4929 1555
CANADA/UNITED STATES CONTACT
Phone: +1 403 697 9314
If you wish to make a privacy complaint, you may contact us using the contact details above. You will need to provide us with sufficient details regarding your complaint, as well as any supporting evidence and/or information.
We will investigate the issue and determine the steps we will undertake to resolve your complaint. We will contact you if we require any additional information and will notify you in writing of the determination of our Privacy Officer.
If you feel that we have not adequately dealt with your complaint, you have the right to make a complaint at any time to the Australian Privacy Commissioner (www.oaic.gov.au) or the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
We use a contact form plugin for Wordpress which only collects the information supplied by the user. The plugin forms are GDRP compliant and in line with privacy data laws internationally. We keep contact form submissions for a certain period for customer service purposes.
Links to other websites
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
When you visit our website, we use tools like Google Analytics and other reporting tools to collect the following types of information:
- Technical information including; the type of device you’re using, IP address, browser and operating system being used to connect your computer to the internet.
- User behaviour, for example we collect information about pages you visit and how you navigate the website, the length of visits to certain pages, products and services you viewed and searched for and referral sources
- We collect and use your personal information by using cookies on our website. For more information on cookies, please refer to our cookies policy.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Comments are not currently enabled.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
Who we share your data with
We do not sell or rent your information to third parties, nor do we share your information with third parties for marketing purposes.
However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy. Third parties working on our behalf includes: suppliers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process orders and send you mailings).
When we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes.
Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
If you input your personal information into our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How long we retain your data
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations.
As with any internet transaction, the transmission of data over the internet is not completely secure. While we take reasonable steps to protect all the personal information in our possession that we have collected via the website in accordance with our general personal information management practices, we cannot guarantee the security of all data submitted to us over the internet.
Transferring personal information internationally
Personal information may be disclosed to related entities, third party contractors and service providers located overseas or may perform certain services overseas. Where this occurs, we take reasonable steps to ensure that all Personal Information is handled in a manner that is consistent with the Australian Privacy Principles, preferably as part of the services contract.
If you interact with us on our social media websites such as Facebook, Instagram, Twitter or LinkedIn, then we may obtain information about you, (for example, if you publicly tag us in a photo). The information we receive will depend on your privacy settings for each social media platform.
Changes to this policy
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.